© Copyright 2009 Body Connection     LLC.  AudioShape     is a Trademark of Body Connection     LLC.  All rights reserved.
SOLO WIRELESS MP3 Player Operation
1. Can I download music and audio books?
2. What is Copy Protected Material?
3. Do I need to install anything on my computer?
4. Are there any precautions I should know about before using my SOLO WIRELESS MP3 Player?
5. How do I charge my SOLO WIRELESS MP3 Player?
6. How do I operate my SOLO WIRELESS MP3 Player?
7. How do I get the material onto my SOLO WIRELESS MP3 Player?
8. How do I download material from a CD on a PC?
9. How do I download copy protected WMA material?
10. Can I download from iTunes on a PC to my SOLO WIRELESS MP3 Player?
11. Can I download from a Mac to the SOLO WIRELESS MP3 Player?
12. How do I delete material from my SOLO WIRELESS MP3 Player?
13. Once fully charged, how long will the SOLO WIRELESS MP3 Player operate before it needs a new charge?
14. What is the memory space available on my SOLO WIRELESS MP3 Player?
15. What if I have a problem with an Audio Book or Music I have downloaded?

Purchasing your SOLO WIRELESS MP3 Player
16. How do I purchase a SOLO WIRELESS MP3 Player?
17. What credit cards do you accept?
18. If I don't have a credit card, how do I pay?
19. When am I billed?
20. How do I change my credit card number, email address, password, or mailing/billing address?
21. Do I get charged sales tax?
22. Is there a warranty?
23. Can I return the product?

Contacting AudioShape
See our Contact Us page.

Answers

1. Can I download music and audio books?
Yes, you can download protected or non-protected Music and Audio Books to your SOLO WIRELESS Digital MP3 Player.

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2. What is Copy Protected Material?
The term Copy Protected and/ or Digital Right Management (DRM) is often defined as the use of technological tools in order to restrict the use and/or access to a work. Copy Protected material and DRM material usually require a payment to the creator of the material.  Sources such as Music Clubs and/ or Audio Book Distributors require payment for the downloading of this material, a percentage in turn, is paid to the creator for use of the product.

When you purchase a music CD from the store, you pay for the right to use this material.  This payment now makes the material on the CD unprotected and can be downloaded as many times you wish.  All MP3 Players on the market (no matter the price) will allow you to download unprotected material.  Only MP3 Players with special hardware installed will allow you to download both unprotected and protected files.  Even if you pay a service fee and download Protected/ DRM materials to your computer, without the required hardware present in your MP3 Player, the Player will not be compatible, and will be unable to download this Protected or DRM material.

The good news, the SOLO WIRELESS Digital MP3 Player is compatible with downloading all Protected and DMR material.

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3. Do I need to install anything on my computer?
The SOLO WIRELESS Digital MP3 Player will be fully recognizable by your computer so no additional software is needed.  Depending on the different sources you use to download Audio Books or Music, that particular download source may require you to download their download program.  In most cases, this additional download is included in their service.

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4. Are there any precautions I should know about before using my SOLO WIRELESS MP3 Player?
  • Do not use the MP3 player in extreme hot, cold, dusty or humid environments.
  • Do not drop the player, or expose to direct sunlight or other heat sources for long periods of time.
  • Always charge the MP3 player when it displays the following conditions:
  • The RED LED blinks continuously during the “play” mode. This will indicate a low battery condition and the player will be automatically powered off after another five minutes of play.
  • The MP3 player turns off automatically.
  • The MP3 player does not work when you press any buttons.
  • Do not attempt to service the unit. Any attempt will void all warranties.
  • Do not disconnect the MP3 player suddenly when it is being formatted or is downloading. This action may cause errors   in the software.
  • For your safety, avoid using player at high volume levels. Some studies have concluded that prolonged and extensive     exposure to noise of 95dB may impair hearing.
  • For your safety, before you start any fitness program, first consult your physician.

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5. How do I charge my SOLO WIRELESS MP3 Player?

Note: Let the SOLO Wireless Digital MP3 Player obtain a full charge before its initial use. When charging is required, the MP3 Player should be fully charged every time so as to extend the battery life and playing time of the MP3 Player. TURN OFF MP3 Player before charging begins.

The SOLO WIRELESS Digital MP3 Player has two battery charging options

CHARGING OPTION #1: USING AC ADAPTOR TO CHARGE UNIT
  • Plug the USB Cable into the USB Port on the AC Adapter.
  • Plug the SOLO WIRELESS Digital MP3 Player into the remaining end of the USB Cable.
  • Plug the AC Adapter into a standard electrical wall socket.
  • Charging begins.

CHARGING OPTION #2: USING COMPUTER TO CHARGE UNIT
  • Turn computer on and allow machine to fully boot up.
  • While the computer is running, plug the USB Cable into a USB Port on the computer.
  • Plug the SOLO WIRELESS Digital MP3 Player into the remaining end of the USB Cable.
  • The computer automatically recognizes the device.
  • A pop-up will appear on your computer asking your next move. Within the dialog box, select “Take No Action” and click   OK. (If you would like to skip this procedure in the future, check the box signifying (“Always Perform the Selected Action”).
  • Charging begins.

Note: for both charging Options #1 and #2, the RED and GREEN LED light on the MP3 Player will illuminate. This means the player is charging. The GREEN LED light will stay on until the battery is fully charged. Once the GREEN LED stops illuminating, and only the RED LED remains on, the unit is fully charged. Transferring of data can be carried out while charging the MP3 Player.

Note: be sure to disconnect the Player from the power source once the battery is fully charged so as to extend the battery life and playing time. When the SOLO Wireless Digital MP3 Player is disconnected from the power source; it will be turned OFF automatically. The entire charging process may take up to 3 hours or more.

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6. How do I operate my SOLO WIRELESS MP3 Player?

POWER UP:
PRESS AND HOLD ON/ OFF button located on right earphone of Player. When both RED and GREEN LED lights illuminate constant, release button. The RED and GREEN LED will illuminate constantly for several seconds while player is booting up. When RED LED stops illuminating and only the GREEN LED remains, player is now ON and in ready mode.

PLAY:
QUICKLY PRESS AND RELEASE (do not hold) ON/ OFF button. This action starts program and player is now playing material downloaded to MP3 player. The GREEN LED will illuminate a “quick” blinking GREEN light.

PAUSE:
QUICKLY PRESS AND RELEASE (do not hold) ON/ OFF button. This action pauses program playing. The GREEN LED will illuminate a “slow” blinking GREEN light. To resume play, again quickly press and release (do not hold) ON/ OFF button. Please Note: If Player is left in “Pause” mode for over 20-seconds, player will automatically turn off to conserve battery power. When Player is powered on again, the program will automatically resume playing at place when paused.

POWER DOWN:
PRESS AND HOLD ON/ OFF button. Both RED and GREEN LED lights will blink (3) times and then illuminate constantly. When both the RED and GREEN lights illuminate constantly, release button and Player will be turned OFF (there will be no lights illuminated).

EQ EFFECT ADJUSTMENT:
The EQ Effect button is located next to ON/ OFF button on right earphone of Player. Using the EQ button, you can change sound effect modes from Classic, to Pop, Jazz, Rock, or Normal. To change EQ Effect, press and release (do not hold) EQ button. Each press will change to next EQ mode. Pressing the EQ button does not affect RED or GREEN LED light.

CHANGE PROGRAM:
While in “Play” mode, to shift forward to next program, or back to previous program, use Volume +/ - buttons located on right earphone of the Player. QUICKLY PRESS AND RELEASE (do not hold) Volume + button to move forward to next program, or press and release (do not hold) Volume - button to move backwards to previous program. Each press will move to each proceeding program downloaded onto Player. Pressing Volume +/ - button does not effect RED or GREEN LED light.

INCREASE OR DECREASE VOLUME:
In “Play” mode, to increase or decrease volume, use Volume +/ - buttons located on right earphone of Player. PRESS AND HOLD Volume + button to increase volume. PRESS AND HOLD Volume - button to decrease volume. Pressing Volume +/ - button does not effect RED or GREEN LED light.

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7. How do I get the material onto my SOLO WIRELESS MP3 Player?
It’s easy!  Just download the material to your computer using Windows Media Player, sync it to your SOLO WIRELESS MP3 Player, and go.

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8. How do I download material from a CD on a PC?
Downloading material to the SOLO WIRELESS Digital MP3 Player from a CD will involve Ripping the CD to a PC, then downloading the material onto the SOLO Player.

RIPPING A CD TO A PC
  • Turn on PC.
  • Open Windows Media Player.
  • Click on the “RIP” button.
  • Insert an Audio CD into the CD Drive.
  • When pop-up appears, select “Rip CD Using Windows Media Player.
  • Ripping will begin.
  • When all material had been downloaded, you may eject the CD from the PC.
  • CD is now downloaded and ready to be synced to the SOLO WIRELESS Digital MP3 Player.

SYNCING A CD TO THE SOLO WIRELESS MP3 PLAYER
  • While computer is running, connect the USB Cable into a USB port on the computer.
  • Plug the remaining end of the USB Cable into the SOLO WIRELESS Digital MP3 Player.
  • Open Windows Media Player, click “Library” button to show material that is downloaded.
  • Click on “Sync” button to download material onto the SOLO Player.
  • Highlight the tracks to be downloaded to the SOLO Player.
  • Place mouse pointer on highlighted area.
  • Hold left mouse button down and drag selections to the location labeled “Drag Items Here”.
  • Click the “Start Sync” button.
  • The selected material will download to the SOLO WIRELESS Digital MP3 Player.
  • During downloading, the RED LED will blink. This indicates player is transferring data.
  • Windows Media Player will indicate when selections are finished downloading and it’s safe to disconnect player.

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9. How do I download copy protected WMA material on a PC?

Note: It is necessary to have the Windows Media Player 11 program or newer on the computer to perform this function. If an older version exists, an upgrade to the latest version is necessary. Go to www.microsoft.com and search “Download Windows Media Player.” It is a free download and only takes a few minutes to complete.

Downloading Protected Files to the PC:
• Follow the instructions to download the Copy Protected Material to Windows Media Player from the website material is found.

Note: Protected music and audio book files can be purchased from several different locations on the Internet. Follow the procedures pertaining to each site to download the material.

Syncing Protected Files to the SOLO™ WIRELESS Digital MP3 Player:
• Follow the instructions found in sections 10 & 11 of this manual to sync material to the SOLO™ WIRELESS Digital MP3 Player.

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10. Can I download from iTunes on a PC to my SOLO WIRELESS Digital MP3 Player?

Yes! In iTunes, select a song or a block of songs you wish to transfer
  • On the selected songs, "right click"
  • Select "create an MP3 version"
  • Open Windows Media Player
  • Go to "Rip"
  • Click on "More Options"
  • Click on "Library" Tab"
  • Click on "Monitor Folders"
  • Select "My Folders & those others I can access"
  • Click "Add"
  • Select "Computer"
  • Select "Local Disk"
  • Select "iTunes Music"
  • Click "Ok"
  • In the "Add to Library" window click "Ok"
  • Music will import into Windows Media Player

For iTunes 9.0.2 Version or Newer
  • In iTunes
  • Select Edit
  • Select Preferences
  • Select the "General" Tab"
  • Select "Import Settings" Tab, change "Import Using" to "MP3 Encoder"
  • Click "OK" and go back to iTunes Screen

  • In iTunes, select a song or a block of songs you wish to tranfer
  • On the selected songs, "right click"
  • Select "create an MP3 version"
  • Open Windows Media Player
  • Go to "Rip"
  • Click on "More Options"
  • Click on "Library" Tab
  • Click on "Monitor Folders"
  • Select "My Folders & those others I can access"
  • Click "Add"
  • Select "Computer"
  • Select "Local Disk"
  • Select "iTunes Music"
  • Click "Ok"
  • In the "Add to Library" window click "Ok"
  • Music will import into Windows Media Player

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11.  Can I download from a Mac to the SOLO WIRELESS Digital MP3 Player?

Yes! 

Converting ACC File to MP3 File
  • Open iTunes Program
  • Go to "iTunes" in the menu bar at top and select "Preferences"
  • Click on "Import Settings"
  • Select "MP3 Encoder"
  • Select "OK"
  • Select "OK" to leave "Preferences" Panel
  • To select your ACC version, go to "View" in the menu bar and select "View Options"  
  • Place a check mark next to "Kind" which will add another column 
  • Select the track you want converted
  • Go to "Advanced" in the menu bar and select "Create MP3 Version"
  • iTunes will then create an MP3 version of the track so you will have a duplicate

Transferring MP3 Version to SOLO
  • While computer is running, connect the USB Cable into a USB port on the computer
  • Plug remaining end of USB into SOLO Player
  • An Untitled drive will pop-up on the desktop
  • Double-click to open Untitled Drive
  • Open the iTunes Window
  • Highlight all "MP3 Version" tracks to be transferred to the SOLO
  • Drag highlighted tracks into the Untitled Drive
  • The files will copy over
  • Once completed, close the "Untitled Drive"
  • Click on the Untitled drive, go to Finder and scroll down to Eject

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12. How do I delete material from my SOLO WIRELESS MP3 Player?

PC
  • Double click on “My Computer” on the PC.
  • Double click on “MTP Player”
  • Double click on “Internal Storage” or “Media”.
  • Double click on “Music”.
  • Single click to highlight material to be deleted. Right click on the mouse and select “Delete”
  • The file is now deleted from the player.

MAC
  • Click on “Untitled Driver” on Mac
  • Select items to be deleted
  • Select Delete
  • The file is now deleted from the Player.

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13. Once fully charged, how long will the SOLO WIRELESS MP3 Player operate before it needs a new charge?
The SOLO will play material for approximately 12 hours.

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14. What is the memory space available on my SOLO WIRELESS MP3 Player?
2GB

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15. What if I have a problem with the Audio Book or Music I downloaded?
There may be two situations that could occur.
1.  The material did not sync to the SOLO Player.  If this occurs, or if there are any other product performance issues, please go to the Contact Us page on this site for assistance.

2. The material synced correctly to the SOLO Player, but are experiencing problems with the content downloaded.  If this occurs, please contact the download source from which the material was downloaded.  

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16. How do I purchase a SOLO WIRELESS MP3 Player?
The SOLO WIRELESS MP3 Player can only be purchased from this site.  Go to Store and purchase yours today!

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17. What credit cards do you accept?
To purchase from AudioShape you can either sign up with a PayPal account, or use a major credit card including Visa, MasterCard, American Express, or Discover.

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18. If I don't have a credit card, how do I pay?
We only accept PayPal account or major credit cards (Visa, MasterCard, American Express, or Discover).

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19. When am I billed?
You are billed to your credit card at the time your on-line order is confirmed.   

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20. How do I change my credit card number, email address, password, or mailing/billing address?
You can make changes to your account information from the My Account page while you're logged in.

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21. Do I get charged sales tax?
Yes, due to Internet commerce policy, all customers must pay sales taxes.

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22. Is there a warranty?
Yes, all products purchased through AudioShape are backed by a 1-year manufactures warranty. If a manufacturer’s defect is identified within the 1-year period, the unit will be quickly replaced at no cost to you.

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23. Can I return the product?
If you wish to return your order for any reason, we offer a full refund, less shipping and taxes, within 30 days of shipment. If the product is damaged due to careless usage or is past 30 days of the original shipment, we will offer no refund. Please include the reason for your return which will help us with the return process.

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Frequently Asked Questions
The SOLO MP3 Player supports all protected
WMA & DRM Formats.