© Copyright 2010 Body Connection LLC. AudioShape is a Trademark of Body Connection LLC. All rights reserved.
Frequently Asked Questions
The SOLO MP3 Player supports all protected
WMA & DRM Formats.
How to Wear the BluTone
BluTone Earplug Fitting Diagram
SOLO WIRELESS MP3 Player Operation
BluTone Wireless Bluetooth Headphone and BluBridge mini-jack Adapter Operation
25. How do I turn on the BluTone Wireless Bluetooth Headphones and BluBridge min-jack Adapter once the have been paired?
33. Once fully charged, how long will the BluTone Wireless Bluetooth Headphone operate before it needs a new charge?
Purchasing Products from Body Connection
Contacting AudioShape
See our Contact Us page.
Answers
1. Can I download music and audio books?
Yes, you can download protected or non-protected Music and Audio Books to your SOLO WIRELESS Digital MP3 Player.
2. What is Copy Protected Material?
The term Copy Protected and/ or Digital Right Management (DRM) is often defined as the use of technological tools in order to restrict the use and/or access to a work. Copy Protected material and DRM material usually require a payment to the creator of the material. Sources such as Music Clubs and/ or Audio Book Distributors require payment for the downloading of this material, a percentage in turn, is paid to the creator for use of the product.
When you purchase a music CD from the store, you pay for the right to use this material. This payment now makes the material on the CD unprotected and can be downloaded as many times you wish. All MP3 Players on the market (no matter the price) will allow you to download unprotected material. Only MP3 Players with special hardware installed will allow you to download both unprotected and protected files. Even if you pay a service fee and download Protected/ DRM materials to your computer, without the required hardware present in your MP3 Player, the Player will not be compatible, and will be unable to download this Protected or DRM material.
The good news, the SOLO WIRELESS Digital MP3 Player is compatible with downloading all Protected and DMR material.
3. Do I need to install anything on my computer?
The SOLO WIRELESS Digital MP3 Player will be fully recognizable by your computer so no additional software is needed. Depending on the different sources you use to download Audio Books or Music, that particular download source may require you to download their download program. In most cases, this additional download is included in their service.
4. Are there any precautions I should know about before using my SOLO WIRELESS MP3 Player?
- Do not use the MP3 player in extreme hot, cold, dusty or humid environments.
- Do not drop the player, or expose to direct sunlight or other heat sources for long periods of time.
- Always charge the MP3 player when it displays the following conditions:
- The RED LED blinks continuously during the “play” mode. This will indicate a low battery condition and the player will be automatically powered off after another five minutes of play.
- The MP3 player turns off automatically.
- The MP3 player does not work when you press any buttons.
- Do not attempt to service the unit. Any attempt will void all warranties.
- Do not disconnect the MP3 player suddenly when it is being formatted or is downloading. This action may cause errors in the software.
- For your safety, avoid using player at high volume levels. Some studies have concluded that prolonged and extensive exposure to noise of 95dB may impair hearing.
- For your safety, before you start any fitness program, first consult your physician.
5. How do I charge my SOLO WIRELESS MP3 Player?
Note: Let the SOLO Wireless Digital MP3 Player obtain a full charge before its initial use. When charging is required, the MP3 Player should be fully charged every time so as to extend the battery life and playing time of the MP3 Player. TURN OFF MP3 Player before charging begins.
The SOLO WIRELESS Digital MP3 Player has two battery charging options
CHARGING OPTION #1: USING AC ADAPTOR TO CHARGE UNIT
- Plug the USB Cable into the USB Port on the AC Adapter.
- Plug the SOLO WIRELESS Digital MP3 Player into the remaining end of the USB Cable.
- Plug the AC Adapter into a standard electrical wall socket.
- Charging begins.
CHARGING OPTION #2: USING COMPUTER TO CHARGE UNIT
- Turn computer on and allow machine to fully boot up.
- While the computer is running, plug the USB Cable into a USB Port on the computer.
- Plug the SOLO WIRELESS Digital MP3 Player into the remaining end of the USB Cable.
- The computer automatically recognizes the device.
- A pop-up will appear on your computer asking your next move. Within the dialog box, select “Take No Action” and click OK. (If you would like to skip this procedure in the future, check the box signifying (“Always Perform the Selected Action”).
- Charging begins.
Note: for both charging Options #1 and #2, the RED and GREEN LED light on the MP3 Player will illuminate. This means the player is charging. The GREEN LED light will stay on until the battery is fully charged. Once the GREEN LED stops illuminating, and only the RED LED remains on, the unit is fully charged. Transferring of data can be carried out while charging the MP3 Player.
Note: be sure to disconnect the Player from the power source once the battery is fully charged so as to extend the battery life and playing time. When the SOLO Wireless Digital MP3 Player is disconnected from the power source; it will be turned OFF automatically. The entire charging process may take up to 3 hours or more.
6. How do I operate my SOLO WIRELESS MP3 Player?
• POWER UP:
PRESS AND HOLD ON/ OFF button located on right earphone of Player. When both RED and GREEN LED lights illuminate constant, release button. The RED and GREEN LED will illuminate constantly for several seconds while player is booting up. When RED LED stops illuminating and only the GREEN LED remains, player is now ON and in ready mode.
• PLAY:
QUICKLY PRESS AND RELEASE (do not hold) ON/ OFF button. This action starts program and player is now playing material downloaded to MP3 player. The GREEN LED will illuminate a “quick” blinking GREEN light.
• PAUSE:
QUICKLY PRESS AND RELEASE (do not hold) ON/ OFF button. This action pauses program playing. The GREEN LED will illuminate a “slow” blinking GREEN light. To resume play, again quickly press and release (do not hold) ON/ OFF button. Please Note: If Player is left in “Pause” mode for over 20-seconds, player will automatically turn off to conserve battery power. When Player is powered on again, the program will automatically resume playing at place when paused.
• POWER DOWN:
PRESS AND HOLD ON/ OFF button. Both RED and GREEN LED lights will blink (3) times and then illuminate constantly. When both the RED and GREEN lights illuminate constantly, release button and Player will be turned OFF (there will be no lights illuminated).
• EQ EFFECT ADJUSTMENT:
The EQ Effect button is located next to ON/ OFF button on right earphone of Player. Using the EQ button, you can change sound effect modes from Classic, to Pop, Jazz, Rock, or Normal. To change EQ Effect, press and release (do not hold) EQ button. Each press will change to next EQ mode. Pressing the EQ button does not affect RED or GREEN LED light.
• CHANGE PROGRAM:
While in “Play” mode, to shift forward to next program, or back to previous program, use Volume +/ - buttons located on right earphone of the Player. QUICKLY PRESS AND RELEASE (do not hold) Volume + button to move forward to next program, or press and release (do not hold) Volume - button to move backwards to previous program. Each press will move to each proceeding program downloaded onto Player. Pressing Volume +/ - button does not effect RED or GREEN LED light.
• INCREASE OR DECREASE VOLUME:
In “Play” mode, to increase or decrease volume, use Volume +/ - buttons located on right earphone of Player. PRESS AND HOLD Volume + button to increase volume. PRESS AND HOLD Volume - button to decrease volume. Pressing Volume +/ - button does not effect RED or GREEN LED light.
7. How do I get the material onto my SOLO WIRELESS MP3 Player?
Its easy! Just download the material to your computer using Windows Media Player, sync it to your SOLO WIRELESS MP3 Player, and go.
8. How do I download material from a CD on a PC?
Downloading material to the SOLO WIRELESS Digital MP3 Player from a CD will involve Ripping the CD to a PC, then downloading the material onto the SOLO Player.
RIPPING A CD TO A PC
- Turn on PC.
- Open Windows Media Player.
- Click on the “RIP” button.
- Insert an Audio CD into the CD Drive.
- When pop-up appears, select “Rip CD Using Windows Media Player.
- Ripping will begin.
- When all material had been downloaded, you may eject the CD from the PC.
- CD is now downloaded and ready to be synced to the SOLO WIRELESS Digital MP3 Player.
SYNCING A CD TO THE SOLO WIRELESS MP3 PLAYER
- While computer is running, connect the USB Cable into a USB port on the computer.
- Plug the remaining end of the USB Cable into the SOLO WIRELESS Digital MP3 Player.
- Open Windows Media Player, click “Library” button to show material that is downloaded.
- Click on “Sync” button to download material onto the SOLO Player.
- Highlight the tracks to be downloaded to the SOLO Player.
- Place mouse pointer on highlighted area.
- Hold left mouse button down and drag selections to the location labeled “Drag Items Here”.
- Click the “Start Sync” button.
- The selected material will download to the SOLO WIRELESS Digital MP3 Player.
- During downloading, the RED LED will blink. This indicates player is transferring data.
- Windows Media Player will indicate when selections are finished downloading and it is safe to disconnect player.
9. How do I download copy protected WMA material on a PC?
Note: It is necessary to have the Windows Media Player 11 program or newer on the computer to perform this function. If an older version exists, an upgrade to the latest version is necessary. Go to www.Microsoft.com and search “Download Windows Media Player.” It is a free download and only takes a few minutes to complete.
Downloading Protected Files to the PC:
• Follow the instructions to download the Copy Protected Material to Windows Media Player from the website material is found.
Note: Protected music and audio book files can be purchased from several different locations on the Internet. Follow the procedures pertaining to each site to download the material.
Syncing Protected Files to the SOLO™ WIRELESS Digital MP3 Player:
• Follow the instructions found in sections 10 & 11 of this manual to sync material to the SOLO™ WIRELESS Digital MP3 Player.
10. Can I download from iTunes on a PC to my SOLO WIRELESS Digital MP3 Player?
Yes! In iTunes, select a song or a block of songs you wish to transfer.
- On the selected songs, "right click".
- Select "create an MP3 version".
- Open Windows Media Player.
- Go to "Rip".
- Click on "More Options".
- Click on "Library" Tab".
- Click on "Monitor Folders".
- Select "My Folders & those others I can access".
- Click "Add".
- Select "Computer".
- Select "Local Disk".
- Select "iTunes Music".
- Click "Ok".
- In the "Add to Library" window click "Ok".
- Music will import into Windows Media Player.
For iTunes 9.0.2 Version or Newer
- In iTunes.
- Select Edit.
- Select Preferences.
- Select the "General" Tab".
- Select "Import Settings" Tab, change "Import Using" to "MP3 Encoder".
- Click "OK" and go back to iTunes Screen.
- In iTunes, select a song or a block of songs you wish to transfer.
- On the selected songs, "right click".
- Select "create an MP3 version".
- Open Windows Media Player.
- Go to "Rip".
- Click on "More Options".
- Click on "Library" Tab.
- Click on "Monitor Folders".
- Select "My Folders & those others I can access".
- Click "Add".
- Select "Computer".
- Select "Local Disk".
- Select "iTunes Music".
- Click "Ok".
- In the "Add to Library" window click "Ok".
- Music will import into Windows Media Player.
11. Can I download from a Mac to the SOLO WIRELESS Digital MP3 Player?
Yes!
Converting ACC File to MP3 File
- Open iTunes Program.
- Go to "iTunes" in the menu bar at top and select "Preferences".
- Click on "Import Settings".
- Select "MP3 Encoder".
- Select "OK".
- Select "OK" to leave "Preferences" Panel.
- To select your ACC version, go to "View" in the menu bar and select "View Options" .
- Place a check mark next to "Kind" which will add another column.
- Select the track you want converted.
- Go to "Advanced" in the menu bar and select "Create MP3 Version".
- iTunes will then create an MP3 version of the track so you will have a duplicate.
Transferring MP3 Version to SOLO
- While computer is running, connect the USB Cable into a USB port on the computer.
- Plug remaining end of USB into SOLO Player.
- An Untitled drive will pop-up on the desktop.
- Double-click to open Untitled Drive.
- Open the iTunes Window.
- Highlight all "MP3 Version" tracks to be transferred to the SOLO.
- Drag highlighted tracks into the Untitled Drive.
- The files will copy over.
- Once completed, close the "Untitled Drive".
- Click on the Untitled drive, go to Finder and scroll down to Eject.
12. How do I delete material from my SOLO WIRELESS MP3 Player?
PC
- Double click on “My Computer” on the PC.
- Double click on “MTP Player”.
- Double click on “Internal Storage” or “Media”.
- Double click on “Music”.
- Single click to highlight material to be deleted. Right click on the mouse and select “Delete”.
- The file is now deleted from the player.
MAC
- Click on “Untitled Driver” on Mac.
- Select items to be deleted.
- Select Delete.
- The file is now deleted from the Player.
13. Once fully charged, how long will the SOLO WIRELESS MP3 Player operate before it needs a new charge?
The SOLO will play material for approximately 12 hours.
14. What is the memory space available on my SOLO WIRELESS MP3 Player?
2GB
15. What if I have a problem with the Audio Book or Music I downloaded?
There may be two situations that could occur.
1. The material did not sync to the SOLO Player. If this occurs, or if there are any other product performance issues, please go to the Contact Us page on this site for assistance.
2. The material synced correctly to the SOLO Player, but are experiencing problems with the content downloaded. If this occurs, please contact the download source from which the material was downloaded.
16. How do I wear the BluTone Wireless Bluetooth Headphones?
17. How do I wear the optional earplugs with the BluTone Wireless Bluetooth Headphones?
18. Do I need to install anything on my computer?
NO
19. Are there any precautions I should know about before using the BluTone or BluBridge?
- Do not drop the devices, or expose to direct sunlight or other heat sources for long periods of time.
- Keep product away from large amounts of humidity, water or any other liquid. If devices are exposed to liquids, do not operate until completely dried to avoid any damage to the product or yourself.
- Do not modify, repair or disassemble the devices. Doing so will void warranty.
- Do not place heavy objects on top of devices.
- Use only supplied chargers.
- Replacement or service must be done by a qualified service center or manufacturer.
- Keep devices unplugged when charging is complete as to extend the life of the batteries.
- For your safety, avoid using player at high volume levels. Some studies have concluded that prolonged and extensive exposure to noise of 95dB may impair hearing. For your safety, before you start any fitness program, first consult your physician.
20. How do I charge the BluTone Wireless Bluetooth Headphones?
NOTE: First use, please charge the device for no less than 2-hours to make sure the headset is fully charged and the battery has reached full capacity. After the initial charge, each charge there after will take 2-hours or less.
OPTION #1: USING AC ADAPTOR TO CHARGE UNIT
- Plug USB Cable into the USB Port on AC Adapter.
- Plug the Headset into the remaining end of the USB Cable.
- Plug the AC Adapter into a standard electrical wall socket.
- Charging begins.
NOTE: The RED LED light on Headset will illuminate red. This signifies the device is charging. RED LED will stop illuminating when fully charged. When the battery power is low, the RED LED light will flash. Charge device immediately.
OPTION #2: USING COMPUTER TO CHARGE UNIT
- Turn computer on and allow machine to fully boot up.
- While the computer is running, plug the USB Cable into a USB Port on the computer.
- Plug Headset into the remaining end of the USB Cable.
- Charging begins.
21. How do I charge the BluBridge min-jack Adapter?
NOTE: First use, please charge the device for no less than 2-hours to make sure the mini-jack is fully charged and the battery has reached full capacity. After the initial charge, each charge there after will take approximately 1.5-hours or less.
OPTION #1: USING AC ADAPTOR TO CHARGE UNIT
- Plug USB Cable into the USB Port on AC Adapter.
- Plug the mini-jack into the remaining end of the USB Cable.
- Plug the AC Adapter into a standard electrical wall socket.
- Charging begins.
NOTE: When the device is plugged in for charging, the RED LED light will illuminate red. This signifies the device is charging. The RED LED will stop illuminating when fully charged. The device is now fully charged and ready for use. When the battery power is low, the RED LED light will flash. Charge device immediately.
OPTION #2: USING COMPUTER TO CHARGE UNIT
- Turn computer on and allow machine to fully boot up.
- While the computer is running, plug the USB Cable into a USB Port on the computer.
- Plug mini-jack into the remaining end of the USB Cable.
- Charging begins.
22. How do I operate the BluTone Wireless Bluetooth Headphones?
- TURN ON: PRESS AND HOLD the Multifunctional Button (MFB) for approximately 4-seconds until the LED shows BLUE, release button. The BLUE LED light will begin to flash showing the device is in ready mode.
- TURN OFF: PRESS AND HOLD the Multifunctional Button (MFB) for approximately 4-seconds until the LED shows RED. The device will beep, release button. With no LED illuminated, the device is now turned off.
23. How do I operate the BluBridge min-jack Adapter?
- TURN ON: PRESS AND HOLD the ON/OFF/PAIRING Button for approximately 3-seconds until the LED shows BLUE, release button.
- TURN OFF: PRESS AND HOLD the ON/OFF/PAIRING Button for approximately 5-seconds until the BLUE LED light stops illuminating. With no LED illuminated, the device is now turned off.
24. How do I pair the BluTone Wireless Bluetooth Headphone to the BluBridge min-jack Adapter?
NOTE: Make sure the Wireless Headset and the mini-jack are within 12" of each other before starting this procedure.
- PRESS AND HOLD the Multifunctional Button (MFB) on the Wireless Headset for approximately 7-seconds or until the LED flashes a RED & BLUE LED light, release button.
- PRESS AND HOLD the ON/OFF/PAIRING Button on the mini-jack for approximately 6-seconds or until the LED flashes a RED & BLUE LED light, release button.
- The pairing process begins.
- Once successfully paired, the LED on the Wireless Headset will flash a BLUE LED light. The LED on the mini-jack will flash a slow BLUE light.
NOTE: If pairing of the devices is unsuccessful, turn off both devices and re-attempt the pairing process by following the above procedure. Once successfully paired, you can now plug your mini-jack into any non-Bluetooth 3.5mm audio jack and wirelessly stream sound to your Wireless Headset.
NOTE: You can transfer the mini-jack from one 3.5mm audio jack device to another without having to re-pair the devices. For example, on a treadmill, you can plug the mini-jack into your iPod to listen to music, then without having to remove your headset, unplug from the iPod and plug the mini-jack into the audio jack for the TV listening .
25. How do I turn on the BluTone Wireless Bluetooth Headphones and BluBridge min-jack Adapter once they have been paired?
NOTE:Once devices are successfully paired, they will remain paired to each other. If you wish to pair the Wireless Headset or mini-jack to other devices, you will need to follow the instructions for pairing those devices.
- Always turn Wireless Headset on first. Follow the instructions for turning on devices found in sections 4 & 5 of this manual.
26. What are the BluTone Headphone functions when paired the the BluBridge mini-jack Adapter?
NOTE: When the Wireless Headset is paired to the mini-jack and the mini-jack is plugged into a 3.5mm audio jack, all functions of the Wireless Headset are disabled with the exception of the volume control. Volume can be controlled on the non-Bluetooth device as well as the Headset. To control volume on the Headset, press the volume control buttons on the left earpiece. If volume is turned up to max volume, the Headset will beep notifying you that max volume has been reached. The Multifunctional Button on the right earpiece is disabled.
27. How do I pair the BluTone Wireless Bluetooth Headphones to a Bluetooth enabled devices?
- Be sure Wireless Headset is turned off before starting this procedure.
- PRESS AND HOLD the Multifunctional Button (MFB) on the Wireless Headset for approximately 7-seconds until the LED flashes a RED & BLUE LED light, release button.
- Activate the Bluetooth feature on your Bluetooth Enabled Device. Please refer to the user's manual for your Bluetooth Enabled Device for more instructions.
- Search for the Wireless Headset on your Bluetooth Enabled Device.
- Once found "Avantalk Jogger", follow the steps and enter pin code "0000" to pair the devices (some devices do not require you to enter a pin code).
- Connect the Wireless Headset on your Bluetooth Enabled Device.
- Once successfully paired, the LED on the Wireless Headset will flash a BLUE LED light.
- Wireless Headset is now ready for use.
NOTE:Once devices are successfully paired, the Wireless Headset will be automatically connected to your Bluetooth Enabled Device whenever you turn the headset on again, provided the Headset is within range. If you wish to pair the Wireless Headset to a different device, you will need to follow the instructions for pairing those devices.
28. What are the BluTone Headphone functions when paired to a Bluetooth phone?
- Answering a Call: Press "MFB" once to answer a call.
- Ending a Call: Press "MFB" once to end a call.
- Reject a Call: PRESS and HOLD "MFB" 3-seconds to reject call.
- Voice Dial: If your phone has voice dialing enabled, when in standby mode, Short Press the Volume + and Volume - at the same time then say the name you wish to call.
- Last Number Dialing: In standby mode, Double Click "MFB" .
- Hold a Call: During a call, Short Press the Volume + button to hold the phone call.
- Mute & Un-mute: During a conversation, Short Press Volume + and Volume - at the same time to mute the microphone. Repeat same procedure to un-mute the microphone.
29. How do I switch a phone call between the BluTone Headphone and a Bluetooth enabled phone?
- Headset to Mobile Phone: During a call, Press and Hold "MFB" for 2-seconds to transfer the call to your mobile phone.
- Mobile Phone to Headset: During a call, Press and Hold "MFB" for 2-seconds to transfer the call to your Headset.
- Restore the Default Setting: Under standby mode, PRESS and HOLD the "Next" button for 8-seconds until the LED indicator flashes BLUE and RED. Then PRESS and HOLD the "MFB" for 4-seconds, you will then hear a beep. the Headset is now back to its original setting, and after power on again, it will enter pairing mode automatically.
30. What are the BluTone Headphone functions when paired to a Bluetooth music device?
- Volume Up: PRESS and HOLD Volume + to increase volume.
- Volume Down: PRESS and HOLD Volume - to decrease volume.
- Play Music: Press "MFB".
- Pause Music: Press "MFB".
- Previous Track: Press "Previous" button located by "MFB".
- Next Track: Press "Next" button located by "MFB".
NOTE: Some functions are dependent on the Bluetooth device paired too. Some functions may not work when those features are not supported.
31. What is the Runners Security Coupler and how do I use it?
NOTE: When using the mini-jack with a music device such as an iPod placed in a holder or armband, use the Security Coupler to hold/ secure the mini-jack in place to assure a solid connection.
1. Push the Pin through the front of the material at the bottom of the Arm Band Holder.
2. Push the Pin through the hole on the bottom of the Security Coupler. On the inside of the
Security Coupler, push the Pin Clutch over the end of the Pin to securely hold the Coupler in place.
3. Insert the jack pin of the mini-jack into the 3.5mm audio jack on the audio device while at the same time insert the mini-jack into the Security Coupler.
NOTE: Be sure the mini-jack pin is pushed securely into the 3.5mm audio jack on the audio device.
Move aside any material from the holder that may cause a poor connection. A poor connection will be
noticed by continuous cutting out of sound in the headset.
4. mini-jack is now secure and ready for use.
32. Can I carry my phone or music device attached to the BluBridge mini-jack Adapter in my pocket?
NO: Do not place Audio Device connected to mini-jack in your pocket. This will cause interference resulting in continuous cutting out of sound to the headset.
33. Once fully charged, how long will the BluTone Wireless Bluetooth Headphone operate before it needs a new charge?
Up to 8-hours of listening time and 16-days of standby time.
34. Once fully charged, how long will the BluBridge mini-jack Adapter operate before it needs a new charge?
Up to 7-hours of music playback.
35. How do I purchase a SOLO WIRELESS MP3 Player or BluTone Wireless Bluetooth Headphone?
Go to Buy.com or Amazon.com and purchase yours today!
36. Is there a warranty?
Yes, all products purchased through Body Connection are backed by a 1-year manufactures warranty. If a manufacturers defect is identified within the 1-year period, the unit will be quickly replaced at no cost to you.
Warranty-Limited One Year Warranty
Body Connection makes the following warranty to purchasers of Body Connections products. Body Connection warrants that for a period of 12 months from the date of original purchase, its products will meet nominal performance criteria and will be free from defects in material and workmanship. If a warranty claim is submitted, upon receipt of the defective product, Body Connection will inspect the product at a Body Connection location. If product is found to be defective, Body Connection will replace the product or a like product if original is no longer available at no charge.
To properly submit a warranty claim, the Purchaser must contact Body Connection to obtain authorization to send back the product. All expenses for returning the product to Body Connection's location is the responsibility of the Purchaser.
Contact 1-888-841-8338 to notify Body Connection of the warranty claim.
This warranty is voided if any repair or replacement is made or attempted on any Body Connection product by anyone other than authorized Body Connection personnel at a Body Connection location. If the product has been altered by the customer, or if there has been any misuse or misapplication of the Body Connection product, Body Connections only liability under its warranty is as stated above. Body Connection makes no warranty to anyone who acquires or uses any other manufacturers product in which any Body Connection product is a component. This warranty does not cover cosmetic damage or damage due to act of God, accident, misuse, unreasonable use or maintenance, excess moisture, power surge, abuse, negligence, commercial use, or modification of or to any part of the product and excludes any replacement parts purchased.
Pin and Clutch
Security Coupler
